The Read Center offers customized professional development programs so your personnel can be trained to fit your company’s specific needs.
The Thomas and Joan Read Center becomes your strategic partner when we design a program for your organization. We develop a unique curriculum with action learning solutions that meet your specific goals. The process includes a strategic needs assessment, program design and course development, program implementation, instruction and evaluation, and program follow-up. The topics, faculty, program structure, and site are selected specifically to maximize learning and the effectiveness of the program for your organization.
The excellence of custom-design programs is based on outstanding faculty and an unparalleled level of service. Quality and customer benefits are key objectives for us and we constantly monitor program content and delivery. We provide complete program design, development, and implementation services.
All customers should be treated fairly, but some are more lucrative than others. This course bestows valuable insights regarding customer organization upon distributors, who will acquire a richer and more actionable understanding of their customer base and its characteristics.
A wide variety of factors threaten to eat into distributors’ margins, and maintaining profitability will prove a difficult challenge. This course will advise distributors on the optimal ways to implement best practices and processes, which will enhance their financial status.
Competent and leaderful branch managers form the backbone of any successful company. This course educates managers on the unique financial, operational, and strategic capabilities of their positions, and equips them to confidently create a five-year business plan for their branches.
Inventory is the lifeblood of distribution, and must be carefully managed to avoid both scarcity and waste. This course will educate distributors on how best to balance customer service with the health of their company.
In a rapidly evolving business environment, distributors must decisively seize the competitive edge wherever possible. This course will teach distributes the best ways to maintain profitability while mitigating risk in the search for new opportunities.
The digital era continues to evolve. Recent advancements have created capabilities to handle more and more complex information driven environments. To date, information automation has focused on environments where data accuracy is critical and, therefore, controlled through increasingly disciplined data governance. As these critical information processes are fully enabled, the digital distributor is moving their focus to customer engagement, value added services, and other sources of competitive advantage. The view is shifting forward (market driven) instead of backward (historical) and digital processes are becoming tools for business development.
The wealth of business-related data from today’s economy can be unlocked with the proper analytics tools and processes. This course will enable distributors to thrive in a business environment that grows more complex by the day.
As the future of the national and global economy become more uncertain and harder to predict, distributors would do well to develop sophisticated and scientific methods for growth that will ensure their continued survival.
The expansion of global supply chains has yielded unprecedented opportunities for distributors, along with greater risks. This course will equip attendees with the right strategies to manage supplier relationships while considering factors such as loyalty and profitability.
The development of effective pricing methodology is critical for distributors looking to guard against margin erosion. This course will provide a comprehensive understanding of holistic pricing techniques.
As customers begin to take additional services for granted, distributors must continually innovate new and valuable services to satisfy and retain customers. This course will provide distributors with the skills to refine their value propositions to boost profitability.