Overview

Distributors are being confronted with increasingly difficult challenges. Challenges such as:

  • Rapidly Changing Customer Expectations
  • Increased Margin Pressure
  • More Aggressive Competition
  • Increasingly Necessary IT Modifications
  • Increased Margin Pressure
  • Required for Meeting Customer Needs
  • Other Complex Logistical Problems

All of these challenges are forcing distributors to Cut Costs, Optimize Resource Usage, and Improve Customer Service. To address these challenges, distributors have been implementing new policies and technology, but have not always reaped the expected financial benefits. The solution to this problem lies in establishing the connection between Best Practices and Shareholder Value.

By utilizing a systematic framework which connects Business Processes to Financial Metrics, distributors can Identify and Prioritize Process Improvement Projects which contribute to their Strategic and Financial goals. In order to connect processes to financial metrics, distributors should first perform:

Three-step process and continuous improvement infographic.

A three-step improvement framework illustrated as a staircase, beginning with Process Assessment (Step 01), followed by Primary Opportunities Identification (Step 02), and culminating in an Education Session on Best Practices (Step 03).

How Your Company Benefits

Neutral Perspective

3rd party perspective by Texas A&M with a supply chain focus leading to global (overall company) instead of local optimization of processes.

Comprehensive Assesment

Of business processes and comparison against best practice firms.

Structured Framework

Connecting business processes and financial metrics

Improved Net Margins

By quantifying potential financial improvements

Who Should Attend

  • Sales and Branch Managers
  • Customer Service Personnel
  • Pricing and Purchasing Professionals
  • Executives and Strategic Managers
  • Business Analysts and IT Managers

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